Visko Textile Industries Private Limited
Terms &
Conditions
Introduction
Welcome to AEMLI – Aesthetic, Elegance, Minimalistic, Luxurious Iconic ("AEMLI", "we", "our", or "us"), accessible at aemli.in, heritagebyaemli.com and heritagebyaemli.in, an online platform owned and operated by Visko Textile Industries Private Limited. The Website is designed to present and offer textile and fashion products through a refined digital brand experience aligned with the aesthetic and values of AEMLI.
By accessing, browsing, or using any part of the Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you are advised to discontinue use of the Website immediately.
Eligibility & Acceptable Use
By accessing or using the Website, you represent and warrant that you meet the following eligibility criteria:
Age Requirement
You are at least eighteen (18) years of age, or a minor accessing the platform under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
Legal Capacity
You are legally capable of entering into a binding agreement under applicable Indian laws.
Accurate Information
All information provided by you is true, accurate, current, and you agree to update it where required to maintain its accuracy.
Prohibited Activities
- Submitting false information or placing fraudulent requests
- Attempting unauthorised access to systems or servers
- Automated scraping, data extraction, or commercial exploitation of Website content
- Disrupting, interfering with, or negatively affecting the Website's integrity or security
The Company reserves the right to restrict or terminate access to any user who violates these Terms without prior notice.
Services Offered
AEMLI operates as a curated digital platform. Through the Website, users may access the following services:
Product Discovery
Explore curated textile and fashion collections aligned with the AEMLI brand philosophy
Digital Catalogue
View detailed product descriptions and access visual presentations including digital and 3D representations
Order Placement
Place orders for products made available by Visko Textile Industries Private Limited
Customer Support
Access dedicated support communication channels for assistance
Brand Engagement
Engage with features that enhance the overall luxury digital experience
Account Management
Create and manage your account for a personalised experience
All services are subject to availability and may be modified or discontinued at the Company's sole discretion. Nothing on the Website creates a partnership, agency, or employment relationship.
Orders & Acceptance
The order process follows a structured review and acceptance flow:
Expression of Interest
Submitting an order constitutes an expression of interest to purchase — not a confirmed purchase.
Review & Verification
The Company reviews each order for availability, pricing accuracy, and authenticity.
Confirmation
An order is deemed confirmed only when processed and approved through internal procedures.
Fulfilment
Confirmed orders are prepared and dispatched with your provided delivery details.
Automated acknowledgements do not constitute final acceptance. The Company reserves the right to cancel any order for legitimate business reasons including availability, pricing inaccuracies, or suspected misuse.
Users are responsible for ensuring all submitted information — name, contact number, and delivery address — is accurate and complete.
User Accounts & Security
To access certain features of the Website, users may be required to create an account. The following responsibilities apply:
Account Security
You are solely responsible for maintaining the confidentiality and security of your account credentials, including usernames, passwords, and verification details.
Authorised Activity
Any activity conducted through your account shall be deemed authorised by you, whether or not personally initiated.
Report Breaches
If you suspect any unauthorised use or security compromise, notify the Company immediately through official contact channels.
Company Protections
The Company may implement verification procedures or temporary restrictions where unusual activity is detected.
The Company shall not be liable for any loss arising from failure to maintain account security, except where such loss results from the Company's proven negligence.
Pricing & Payments
All prices are listed in Indian Rupees (INR) and are applicable within India unless otherwise specified.
- Prices may be updated or promotional offers introduced without prior notice
- Changes do not affect already-confirmed orders, except for genuine pricing errors
- The Company reserves the right to correct typographical or technical pricing inaccuracies
- Verification processes may be implemented to decline suspected fraudulent transactions
- AEMLI is not responsible for additional charges imposed by third parties including delivery partners or local taxes
Where applicable, refunds or promotional adjustments may be provided as AEMLI wallet credit or store balance in accordance with the Payment Policy and Return & Refund Policy.
Shipping & Delivery
AEMLI endeavours to process and deliver orders within reasonable timelines to locations serviced by authorised delivery partners within India.
Estimated Timelines
Delivery periods shown on the Website are indicative only and may vary due to logistics, weather, or regional restrictions.
Accurate Address
Users are responsible for providing complete and accurate delivery details. The Company is not liable for failed deliveries due to incorrect information.
Risk Transfer
Risk in the products transfers to the user upon successful delivery at the provided address.
Inspect on Receipt
Users are advised to inspect packages for visible damage upon receipt and notify the Company within a reasonable period if any issue is identified.
The Company is not responsible for delays caused by natural disasters, governmental restrictions, strikes, or other force majeure events.
Returns & Exchanges
Returns or exchanges, where permitted, are governed by the Company's separate Return and Refund Policy, which forms an integral part of these Terms.
Eligible for Return
- ✓Products meeting condition requirements specified in the Return and Refund Policy
- ✓Items with original packaging, tags, and within the specified return timeline
- ✓Products with verified issues reported within the applicable notification period
Not Eligible
- ✕Items that have been used, altered, or damaged due to misuse
- ✕Products returned without original tags or packaging
- ✕Requests that appear to involve misuse or repeated unreasonable claims
Nothing in this clause limits statutory rights available to consumers under Indian law. In the event of any conflict, applicable law shall prevail.
Intellectual Property
All content on the Website is the exclusive property of Visko Textile Industries Private Limited or its authorised licensors.
Protected Assets
- Trademarks, brand names, and logos
- Product designs, text, graphics, and photographs
- Layouts, digital assets, and styling elements
- 3D visual representations and digital renders
Permitted Use
Users may access and view Website content solely for personal and non-commercial purposes consistent with these Terms.
Prohibited Use
Any unauthorised copying, reproduction, redistribution, reverse engineering, or creation of derivative works is strictly prohibited and may result in legal action.
User Conduct
Users agree to use the Website lawfully and responsibly. The following activities are strictly prohibited:
Engage in fraudulent, deceptive, or unlawful conduct while using the Website
Attempt to gain unauthorised access to any part of the Website, its servers, or connected systems
Use automated tools, bots, data mining, or scraping technologies to extract Website content without prior written permission
Upload, transmit, or distribute material that is harmful, defamatory, abusive, infringing, or otherwise objectionable
Impersonate another individual or misrepresent affiliation with any person or entity
Misuse the ordering or delivery process in a manner that disrupts operations or causes unreasonable loss to the Company
The Company reserves the right to investigate, suspend, restrict, or terminate access without prior notice where misuse or breach of these Terms is identified.
Limitation of Liability
The Website and all content are provided on an as is and as available basis, without warranties of any kind.
Excluded Liabilities
- Indirect, incidental, consequential, or punitive damages
- Loss of data or business opportunities
- Reputational harm arising from third-party service interruptions
- Damages resulting from system failures or unauthorised access beyond Company control
Minor variations in colour, texture, or appearance from product images shall not constitute a defect or misrepresentation. Nothing in this clause excludes liability prohibited under applicable consumer protection law.
Grievance Officer
In accordance with applicable Indian laws, Visko Textile Industries Private Limited has established a grievance redressal mechanism.
Grievance Officer
Mr. Abhishek Sharma
Visko Textile Industries Private Limited
Office Address
501-510, Fifth Floor, B Zone Business Spaces, Nipania Road, Indore (M.P) – 452010
Please provide complete details of the grievance, including relevant order information, screenshots, or supporting documents to facilitate efficient review.
Governing Law
These Terms and Conditions, and any dispute arising out of or relating to the use of the Website, shall be governed by and construed in accordance with the laws of India.
Jurisdiction
The courts located in Indore, Madhya Pradesh shall have exclusive jurisdiction over any disputes or legal proceedings arising from these Terms.
Nothing in this clause restricts the rights of consumers to seek remedies under applicable Indian consumer laws, including the ability to approach competent consumer dispute redressal authorities.
Modifications to Terms
Visko Textile Industries Private Limited reserves the right to update, modify, or revise these Terms at any time to reflect changes in business practices, legal requirements, or operational needs. Any modifications become effective upon publication on the Website. Continued use of the Website after revised Terms are posted constitutes acceptance of the modified Terms. Users are encouraged to review these Terms periodically.
Contact Information
For any questions, concerns, or requests relating to these Terms and Conditions, users may contact AEMLI through the following official channels:
501-510, Fifth Floor, B Zone Business Spaces, Nipania, Indore, Madhya Pradesh, India
Official notices or legal correspondence should be sent through authorised contact channels only. Communications through unofficial platforms or social media may not be considered valid for formal or legal purposes.
© 2026 Visko Textile Industries Private Limited. All rights reserved.
AEMLI Terms & Conditions