Shipping & Delivery Policy

AEMLI – Aesthetic, Elegance, Minimalistic, Luxurious, Iconic ("AEMLI", "we", "our", or "us"), operated by Visko Textile Industries Private Limited, is committed to ensuring a smooth and reliable delivery experience for all orders placed through the AEMLI website ("Website").

This Shipping and Delivery Policy ("Policy") outlines the terms governing order processing, dispatch, shipping timelines, delivery responsibilities, and related logistics. This Policy shall be read together with the Terms and Conditions, Return and Refund Policy, and other applicable guidelines available on the Website.

By placing an order with AEMLI, users acknowledge that they have read and agreed to the provisions set out below.

All orders placed through the Website are subject to confirmation, verification, and availability. Once an order is received, the Company shall initiate internal processing, which may include quality checks, packaging preparation, and logistical coordination.

Order processing timelines may vary depending on product availability, operational requirements, or verification procedures. Orders are typically processed on working days, excluding weekends and public holidays, unless otherwise specified.

AEMLI currently offers shipping within India through authorised logistics and delivery partners. Serviceability may vary based on geographic location and accessibility of delivery areas.

The Company reserves the right to restrict delivery to certain regions where logistical constraints, regulatory requirements, or operational limitations exist.

Estimated delivery timelines displayed on the Website are indicative only and shall not be construed as guaranteed delivery dates. Actual delivery periods may vary depending on the following factors:

• Product availability
• Order verification processes
• Courier partner schedules
• Regional accessibility
• Weather conditions
• Circumstances beyond the reasonable control of the Company

While AEMLI makes reasonable efforts to ensure timely dispatch, delays may occur due to unforeseen operational or external factors.

Shipping charges, if applicable, shall be displayed at checkout before order confirmation. The Company reserves the right to revise shipping fees, introduce promotional shipping offers, or modify delivery charges from time to time.

Additional charges imposed by third-party logistics providers, local authorities, or regulatory bodies may apply depending on the delivery location, where permitted under applicable law.

Users are responsible for providing accurate and complete delivery details at the time of placing an order, including address, contact number, and recipient information. The Company shall not be liable for delays, failed deliveries, or additional costs arising from:

• Incorrect or incomplete address information
• Recipient unavailability at the delivery location
• Refusal to accept delivery
• Restricted access to premises

Delivery shall be deemed complete once the package is handed over at the provided delivery address.

Risk in the products shall transfer to the user upon successful delivery at the specified address. Users are advised to inspect packages upon receipt and notify the Company within a reasonable time if visible damage or tampering is observed.

In certain cases, orders containing multiple items may be shipped separately depending on availability, packaging requirements, or logistical considerations. Users shall be notified where applicable.

Delivery partners may attempt delivery multiple times. If delivery attempts fail due to the recipient's unavailability or incorrect information, the order may be returned to the Company.

Re-delivery or refund requests shall be handled in accordance with the Return and Refund Policy.

AEMLI shall not be held responsible for delays or interruptions caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, governmental restrictions, transportation disruptions, or other force majeure events.

The Company reserves the right to modify or update this Shipping and Delivery Policy from time to time to reflect operational or legal changes. Continued use of the Website after such updates shall constitute acceptance of the revised Policy.